DearO

DearO is an innovative cloud-based application designed to streamline operations for automotive service workshops. It addresses the complexities of workshop management with a user-friendly interface that simplifies various tasks such as creating job cards, communicating with customers, and managing parts inventory. The app is mobile-friendly, negating the need for installation costs, and boasts a high-security system to keep data protected.

A standout feature includes its efficient GST-ready invoicing system, which allows users to effortlessly generate, share, and manage invoices directly via WhatsApp or email. Digital job cards can be created within seconds, and a straightforward dashboard enables users to monitor all job cards and invoices seamlessly. Further enhancing the user experience, there are automatic real-time status updates to customers through a personalized web portal.

Smart search capabilities for labor and parts pricing, based on the make and model of cars and bikes, and auto-suggestions for jobs and parts are offered, taking into account vehicles' past history and recommended service schedules. These intelligent features help workshops to significantly improve operational efficiency and customer satisfaction.

This platform assists in producing detailed vehicle inspection reports and provides inbuilt service schedules at your fingertips. It ensures the reduction of potential customer disputes regarding fuel theft, item theft, unwanted services, or allegations of damages and scratches, by recording and sharing relevant details before servicing begins.

Workshop owners can reach new heights in customer experience by offering automated, real-time service updates that cover inventory reports, inspection details, job card specifics, and invoice statuses. Additionally, end-of-day reports on job cards and invoicing help to better monitor and manage the business, and the integrated purchase system simplifies inventory control. These features combined make DearO an essential tool for any modern automobile service workshop looking to boost productivity and profitability.